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Conditions of Use

The Following Terms And Conditions For Your Rental With Al Dhile Rent A Car Should Be Carefully Reviewed:

Smoking Policy

It Is Strictly Forbidden To Smoke In Any Car, And Infractions Will Result In A Cleaning Fee.

Speed Limit and Tracking

Respect speed restrictions; breaking them might result in penalties.

Accident Liability

Whether the hirer was at fault or not, they are nonetheless liable for accident-related expenses.

Total Loss

The hirer consents to pay a predetermined portion of the entire insured value in the event of a total loss.

Driver Requirements

The hirer must be eligible based on certain age and license requirements.

Use Restrictions

The vehicles may only be used in the United Arab Emirates, and some activities are not allowed.

Vehicle Maintenance

Safe parking and any damages, including those resulting from natural catastrophes, are the hirer's responsibility.

Documentation and Reporting

For every accident, accurate reporting and documentation are necessary.

Repairs and Vehicle Relocation

The car must be returned to its original position when the police have finished their investigation, and no repairs may be made without first letting the rental office know.

Penalties and Salik Terms

The hirer consents to cover SALIK charges, traffic penalties, and a deposit for fines.

Fees and Vehicle Return

The hirer is responsible for returning the vehicle in excellent condition; otherwise, there may be extra costs.

Liability Charges

Al Dhile Rent A Car's towing, depreciation, and other costs are the hirer's responsibility.

No Insurance Coverage

According to the agreements, some situations nullify insurance coverage.

Authorization and Passport Holding

The hirer permits temporary passport holding, vehicle recovery, and fee collection.

Authorities and Complaints

The hirer is liable for any costs incurred as a consequence of filing complaints with the appropriate authorities.

Online Payment Guidelines

Our Policy For Online Payments Guarantees A Safe And Easy Booking Process:

Payment Method

Credit cards and other authorized payment methods can be used to make secure online payments.

Booking Confirmation

Once your payment is received, your reservation is secured, and you will get an email with confirmation details.

Refund Policy

The terms and conditions of the rental agreement govern any refunds that may be granted.

Currency

Unless otherwise noted, all transactions are carried out in the local currency, AED.

Policy on Privacy

Al Dhile Rent A Car Respects Your Right To Privacy. This Is How We Use The Data We Collect:

Information Gathering

We Solely Gather Personal Data In Order To Process Reservations.

Data Security

Your Personal Data Is Kept Private And Isn't Disclosed To Outside Parties Without Your Permission.

Cookies

Although They Can Improve User Experience, Cookies Can Be Turned Off Through Browser Settings.

Information Use

Reservations And Communications Are The Only Uses Of Personal Data.

Links To Third-Party Websites

The Privacy Policies Of Third-Party Websites That Are Connected To Our Platform Are Not Our Responsibility.

Insurance Terminologies

It's Essential To Comprehend The Insurance Terms For A Smooth Rental Experience :

Information about Insurance Coverage

The conditions specified in the rental agreement govern the provision of insurance coverage specifics.

Claim Procedure

In the event of an occurrence, adhere to the rental agreement's specified claim procedure.

Exclusions from Coverage

Some situations may make insurance non-existent. For a complete list, see the rental agreement.

Limitations

The Following Usage Constraints Should Be Noted:

Geographical Restrictions

Vehicles may only be used inside the United Arab Emirates; use outside this area is severely forbidden.

Prohibited Activities

It is completely forbidden to engage in any unlawful activity, including racing and off-roading.

Driver Restrictions

The vehicle may only be driven by the drivers named on the rental agreement.

Vehicle Modifications

It is not permitted to make any changes to the rental car without first getting permission.

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